Frequently Asked Questions
Everything you need to know about your flat water bottle journey.
What makes memobottle™ different from traditional water bottles?
The memobottle™ features a unique flat, rectangular design based on international paper sizes (A5, A6, and Slim). This allows it to fit perfectly in laptop bags, backpacks, and even your pocket, maximizing space where round bottles cannot.
Are memobottles BPA and BPS free?
Yes, safety is our priority. All memobottles are crafted from high-quality, BPA-free and BPS-free Tritan plastic or premium stainless steel, ensuring a safe and clean drinking experience.
Can I put hot liquids or carbonated drinks in my memobottle™?
The memobottle™ is designed for filtered water and cold liquids. We do not recommend using it for boiling water or carbonated beverages, as the pressure can compromise the airtight seal over time.
How should I clean and maintain my bottle?
We recommend cleaning your memobottle™ with warm water and vinegar or a mild detergent. For a deep clean, use our specialized memobottle™ cleaning tablets. Please note that memobottles are not dishwasher safe.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition and packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.